Use the form below to contact us with any support requests you may have, or feel free to browse our Frequently Asked Questions below.
Below you’ll find answers to the questions we get asked the most.
Masterfully proudly presents Advisor Plus, an all-new eLearning platform. It is available for the first time to anyone who wants to quickly and easily deliver modern digital learning.
Advisor Plus is:
Advisor Plus offers a fresh approach to eLearning that is appealing to modern digital learners.
Learners learn and retain more when they have a choice of learning formats and media. Advisor Plus makes it easy to provide effective eLearning: It supports multimodal content, enabling instructional designers to include text- or video-based content, games, quizzes, digital flashcards, and more. Adding Advisor Plus to your eLearning ecosystem extends learning. It enhances classroom and LMS-based learning with a mobile training and review option.
Busy learners resent linear content that forces them to cover the material they already know — or don’t need — before they can access the information they need. With its nonlinear approach, Advisor Plus puts learners in control, increasing their motivation and engagement.
The mix of informational and interactive content and multilevel organization presents learners with a range of study options. Learners can quickly refer to information or engage more deeply with learning by choosing interactive study modes.
Advisor Plus emphasizes information over the presentation and makes it easy to reuse content from multiple topics or modules in informational and interactive modes. It simplifies the design and development process — enabling instructional designers and developers to quickly create and deploy effective content.
Advisor Plus is the right choice for you if:
Yes. Your learners can access Advisor Plus on any internet-connected computer or mobile device that meets our minimum requirements.
Any industry can benefit from the use of Advisor Plus!
Our unique study system is invaluable to learners in the fields of education, healthcare, manufacturing, retail, hospitality, financial services, insurance, government, military, energy, and transportation. It’s also ideal for first responders studying for a certification or for students concerned about entrance exams and test prep.
Masterfully offers solutions to the most common training issues that organizations face
Advisor Plus is ideal for in-depth training and competency assessment. We can help you build courses that not only teach important skills but also measure the learner’s comprehension and retention through frequent assessments. Advisor Plus is a great complement to on-the-job training, handling the knowledge-based part of learning, so trainers can focus their time on experiential-based learning activities. For certification exam preparation, nothing beats Advisor Plus. With its guided and self-directed study modes, Advisor Plus provides endless ways for learners to practice the material so they are fully prepared come test day.
For managers and administrators, Advisor Plus makes it easy to keep an eye on trainee learning progress too. At the click of a button, you’ll be able to check activity across all courses, see the progress of all learners in a course or view a learner’s performance on all enrolled courses.
There’s no easier way to make sure the people in your organization are on track to meet their goals.
Absolutely! We’d be happy to help get your content into Advisor Plus so that you and your organization can hit the ground running.
Just contact us here.
Yes! We’d love to help get your organization’s new training system up and running.
Just contact us with a few details and we can work out a plan.
Using simple, intuitive workflows, admins can easily
Detailed reporting providing insights into learner progress and competency
Advisor Plus courses use xAPI to record detailed learner activities, including topic completion, test scores, course satisfaction, and even question-level performance. The courses implement the cmi5 profile of xAPI, ensuring the activity data is stored in a consistent, standard format. This enables seamless integration with existing learning analytics tools. Masterfully is committed to supporting the standards required by our customers. Please contact us if you have needs beyond our current offering.
Yes! You can embed video from your Vimeo or Youtube account.
Absolutely! Images in questions or answers are no problem in Advisor Plus.
Advisor Plus is designed on a simple, proven premise: learners do better when they have more than one way to reinforce what they’re learning.
That’s why it offers so many different options. Not only does it provide something for every learning style, but the opportunity to study the same information in several different ways will help your learner’s understanding and retention.
Authoring Plus is currently in the works. We anticipate that it will enter beta testing in the fall of 2020.
Advisor Plus supports question-and-answer style, plain text, audio, video, and images. While it is excellent for test prep and can accommodate a huge number of questions, you can create your course in whatever format you feel best fits your content.
Using study games couldn’t be easier. As long as your course contains enough questions, Advisor Plus will automatically pull them into the game when a learner chooses to study by playing.
No other study system on the market offers games that are this easy to use. You’ll never have to pay an extra fee to have your learners play them, and you’ll never have to put in hours of extra time to get them to work.
Just sit back and let your learners enjoy a fun, engaging study experience, at no extra effort to you.
We anticipate that our first study game will be available in the summer of 2020.
Yes! Please contact us and request a product demo and we’ll be in touch with you quickly.
Our mission is to make sharing knowledge easy and to engage learners with a rewarding educational experience.
With every product we sell, we strive to carry out this mission, live up to our company values, and prove to our customers that their success is our business.
Experience – The staff behind Masterfully has spent decades crafting study systems for one of the most challenging tests anywhere. Now, for the first time ever, we’re making our expertise available to the general public.
Innovation – As technology advances, we adapt. Our customers can depend on versatile, pioneering study systems that keep pace with the rest of the world.
Simplicity – No one wants a huge learning curve to bar the path forward. That’s why all of our products are designed to be intuitive and easy to use.
Excellence – It’s not enough for us to provide you with a high-quality, cutting-edge study platform. We want to provide you with the best study platform anywhere.
Accountability – It’s simple really. When efforts fail, we take responsibility and learn. When efforts succeed, we give credit to those who contributed.